We process and ship orders within 1-2 business days.

• Netherlands & Belgium: Delivery time 1-3 business days.
• Other European countries: Delivery time 3-7 business days.

• Free shipping within the Netherlands & Belgium on orders over €50.
• Orders under €50: Standard shipping costs €4.95.
• Europe: Shipping costs vary by country and are calculated at checkout

Yes, you have 14 days to return your order from the date of delivery.
Please note: Opened or used skincare products cannot be returned for hygienic reasons.

• Send an email to info@skyn-s.com with your order number and reason for return.
• You will receive an email with return instructions and the return address.
• Once we receive your return, we will process your refund within 7 business days.
  

Yes, you will receive a track & trace link as soon as your order has been shipped.

Yes, we ship within Europe. Shipping costs and delivery times are displayed at checkout.

Please send an email to info@skyn-s.com within 24 hours of delivery, including photos of the damaged product and your order number. We will arrange a replacement or a refund.

Yes, all our products are 100% cruelty-free and formulated with skin-friendly ingredients.

Sign up for our “Glow List” newsletter or follow us on Instagram @skyns.official.

Please contact us at info@skyn-s.com within 24 hours to request a change or cancellation.